Privacy Policy

1. Overview & Scope

Minara (“we”, “our”, or “us”) provides community engagement and household intelligence software for non-profits and community organizations. This Privacy Policy explains how personal and household data is collected, processed, and safeguarded when using the Minara Platform.

2. Information We Collect

Depending on how your community organization configures and uses Minara, we may collect and process:

• Profile & Contact Information: Name, email address, phone number, mailing address, and family demographics.
• Event & Program Records: Program registrations, attendance logs, donor tiers, and engagement history.
• Identity & Household Resolution Data: Automated scoring and identity resolution metrics used to deduplicate household records within your organization.

3. How Information is Used

Information collected is strictly utilized to empower community operations and analytics. Specifically:

• To unify individual profiles into connected household profiles.
• To provide event check-in, registration management, and communication tools.
• To generate engagement analytics, donor leaderboards, and trend metrics for your organization.

4. Data Ownership & Protection

Your organization retains full ownership of all uploaded and managed data. We implement enterprise-grade security measures including encrypted data transmission (TLS/HTTPS), role-based permissions, and isolated multi-tenant architecture to prevent unauthorized access.

5. Contact Us

If you have questions regarding data privacy or wish to request data updates or deletion, please contact our support team at support@miftaah.org.